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68 lecturas y 28 respuestas
  • Cerrado

    BocaDePez BocaDePez
    6

    Actually I was optimistic......

    So
    for my phone number no DSL is possible (for Telefonica and for other ISPs who resell Telefonica lines), no cable connection is possible (Euskatel do not want to come here, they are busy for mobile market now), I see satellite depends on Telefonica as well (for upload) or it is too expensive (maybe some of you knows a way to get money for that). 3G Vodafone do not cover my area as well......Yoigo and Orange even worst! LOL!!!!

    Telefonica offered me dial-up!

    So Dial-up is my only chance!!! I have friends still using dial-up.....they live in Pretoria, but they can also use ISDN. We use to play WOW together and they were shit (I guess lag was their main problem), but now I will be shit as well!!!

    The only thing is that I remember we could play like 5 hours without them getting disconnected. Here with Telefonica I get disconnected every hour, then for 1 hour I can not connect again and so on.....

    I'm paying like 11 euros per month the first 3 months then I will start to pay 22 euros per month (flat rate) to use a technology that is more or less 6 years old and do not work well either.....

    I was optimistic .....the situation is even worst......than my friends in Pretoria

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    1
      • Cerrado

        BocaDePez BocaDePez
        6

        I was complaining about the bad and expansive dial-up…

        I was complaining about the bad and expansive dial-up service!!! (22 euros per month for a technology that is far from new and efficient is too much) 10 euros per month will be enough

        Yesterday I did not know about the dial-up service since I did not have one!

        Anyway Telefonica is really shit!! 1004 is not helping anyway and Euskatel doesn't cover my area as I said already!!!

        Cheers

        • Cerrado

          With dial-up, you must deactivate incoming calls. When you…

          With dial-up, you must deactivate incoming calls. When you have an icoming call, a signal sounds. That signal is strong enough to disturb V.90 connections, although it should pass V.92 ones. However, Telefonica may disconnect you every hour on purpose, for you not to connect full time, even if you pay.

          • Cerrado

            BocaDePez BocaDePez
            6
            It was not a problem of incoming calls, it was a probelm of…

            It was not a problem of incoming calls, it was a probelm of PPP server down 1 hour yes and 1 hour up.......I'm paying like people having DSL, connected with a slow dial up and I should be disconnected for Telefonica purposes? You do not have an association of customers for complains here?

            Cheers

            • Cerrado

              Yes, we have. There are regional and local consummer offices.…

              Yes, we have. There are regional and local consummer offices.

              País Vasco: Dirección de Consumo (Departamento de Industria, Comercio y Turismo) Donostia-San Sebastián, 1. LAKUA 01010 Vitoria-Gasteiz (Álava). Télf.: 945 01 99 23. Fax: 945 01 99 31

              • Cerrado

                BocaDePez BocaDePez
                6
                Btw If I'm not covered by ADSL in my area when should I…

                Btw

                If I'm not covered by ADSL in my area when should I expect some news from Telefonica

                Based on the news I read on the forum like 4 years? Welcome to the NEW ERA!!

                • Cerrado

                  unfortunately expand DSL coverage is very difficult. it´s…

                  unfortunately expand DSL coverage is very difficult. it´s necessary new and very expensive infrastructures and sometimes not always profitable

                  but in spain have others technologies who obtain the same speed of a DSL connection. wireless technologies (Wimax, LMDS) have more coverage in countrie zones that DSL.

                  contact you Euskaltel (wimax provider in Pais Vasco) or Iberbanda (LMDS company of Telefónica) and check your coverage with this technologies

                  • Cerrado

                    BocaDePez BocaDePez
                    6
                    Coverage is f....ing s..it with these these here in Vizcaya…

                    Coverage is f....ing s..it with these these here in Vizcaya

                    Anyway since the number 6 and 8 are covered by DSL from Telefonica I also tried to ask Iberbanda to talk to Telefonica and put a radio connection (is less than 20 meters) but they rejected my idea. Euskaltel do not think is that much on wimax, but I would need to get DSL until the house number 6 and 20 meters with a wi-fi technology to get to my apartment. The same with my neighbour I can ask him to put a wifi station (I have 2 of them) and get the signal over 3 meters (from an apartment to the other), but of course it depends on my neighbours...... I do suppose is not legal, but anyway since Telefonica is shit and in Spain DSL is far from being developed I do not mind that much! Anyway if my neighboours are not kindly enough then I can not do anything!!!!

                        • Cerrado

                          [Editado 3/07/07 14:52]

                          I mean ... you're frustrated but we can't help much from this…

                          I mean ... you're frustrated but we can't help much from this forum, and we all know Telcos are shit.

                          There's something you still didn't answer: I suppose you're trying to set an ADSL over your current phone line. But ... did you try to ask ADSL to Telefonica over a brand new phone line?

                          • Cerrado

                            BocaDePez BocaDePez
                            6
                            News.... After 15 days calling the 1004, today it seems they…

                            News....

                            After 15 days calling the 1004, today it seems they looked at the database.Now my number is available for DSL. Probably only for 1 Mega, but it seems a start at least I can leave the dial up. So never give up with the 1004, on saturday we found a person who took care of the problem just signalling my telephone number to the technical department. It seems that they fixed up the database. It took a lot of time to find out that person however......at the 1004 no one seems to care

                            Cheers again and thanks for help

                              • Cerrado

                                BocaDePez BocaDePez
                                6
                                Thanks!!! You were the only one that pointed me in the right…

                                Thanks!!!

                                You were the only one that pointed me in the right direction about a fail in the database, but anyway was difficult for commercials to understand that what is written on their computer can be wrong......

                                Hope things are going to improve, but with the Ya.com on the hands of Orange I do not see bright skyes!!! I wonder why Telekom has sold the company to Orange.....they probably have found a terrible situation since (for experience) Telekom is a serious and good company actually even if it has been in Germany like Telefonica here in Spain (they have the monopoly of market there)!! That is something has to worry all the consumers here!

                                Cheers

                  • Cerrado

                    BocaDePez BocaDePez
                    6
                    Pais Vascos Vizcaya 3.3 Km from Gorlitz, in a small village…

                    Pais Vascos

                    Vizcaya

                    3.3 Km from Gorlitz, in a small village called Armintza

                    Do you know if in the near future anyone will put some structures here?

                    Cheers

              • Cerrado

                BocaDePez BocaDePez
                6
                Thank you very much I will send a fax to them and to the…

                Thank you very much

                I will send a fax to them and to the Spanish European customer office

                Cheers

    • Cerrado

      the DSL is a service that it does not cover 100% of the…

      the DSL is a service that it does not cover 100% of the spanish territory.

      if you live more than 3 kilometers of the node Telefónica is probable don´t install you a DSL connection because the signal is bad. also is possible that in your node the DSL tecnology is not disponible.

      The ISDN connection in spain is not popular and in many nodes (include in the principal cities) is not disponible.

      in your situation the best solution is a 3G (or GPRS) connection of Movistar, celular phone provider what cover 90% of the spanish territory

      ____ NOW IN SPANISH______

      El ADSL es un servicio que no cubre el 100% del territorio español.

      Si vives a mas de 3 kilometros de la central es probable que Telefónica no te instale el ADSL porque la señal es mala. Tambien es posible que simplemente no tengas cobertura

      la RDSI es una conexion poco popular en españa y en muchas centrales (incluso en las principales ciudades) no esta disponible

      en tu situacion la mejor solucion es el 3G (o el GPRS) de movistar, operador movil que cubre el 90% del territorio español

      • Cerrado

        BocaDePez BocaDePez
        6

        Si a los demas usuarios se les pide q tienen q escibir la…

        Si a los demas usuarios se les pide q tienen q escibir la traduccion al español cuando escriben en algun otro idioma ¿porq a este no? no lo veo correcto, asi q por favor que se le exija al igual q a todos, y sino sabe hablar español q se vaya a un foro ingleso use un traductor.

        Un saludo

        • Cerrado

          BocaDePez BocaDePez
          6

          When you will move to another country you will connect to a…

          When you will move to another country you will connect to a spanish forum?

          I LOLed that much at this one......maybe it is time to start speaking another language to help your guests? If not I can move to an english forum, but I do not think english people will know that much about DSL situation in Spain

          Anyway I guess we are in the 2008, Europe came and now we should at least try to understand each other. Once again if not english choose within Italian, French or German

          • Cerrado

            Ya que entiendes el castellano, escribe en el, y sino…

            Ya que entiendes el castellano, escribe en el, y sino molestate en usar un traductor en linea que hay muchos, y ya que como dices que estamos en europa aprende tu español, y antes de ir a un pais uno por lo menos debe de conocer lo basico de su idioma, sino mal va.

            Un saludo

            • Cerrado

              BocaDePez BocaDePez
              6
              I can understand your castellano. Please make somme effort in…

              I can understand your castellano. Please make somme effort in another language to read, then you can write in Castellano....that is not that much

              I tried to use on line translator but people can not understand anything

      • Cerrado

        BocaDePez BocaDePez
        6

        I noticed that DSL is not covering 100% of your territory, is…

        I noticed that DSL is not covering 100% of your territory, is not covering even 100% of my house. The neighbour in front of me is served by DSL of Telefonica and I can not.....

        GPRS is more or less the same speed of Dial-up connection. In my area (and I wrote that) 3G from Vodafone and Yoigo and or Movistar is not available. Only GPRS which has the same speed as a dial up for 14 euros more than I'm paying forr dial up

        Anyway at least dial-up can work better or it is too much to ask to pay a flat rate to have a good service?

        Anyway I'm not in the middle of nothing, I'm 3 Km away from two big villages and in a small village myself. Moreover I'm supposed to be in the area of Bilbao! I'm not in the Grand canyon....and I repeat that even in the Grand canyon the dial up is working better!!!!!

        Cheers again!

        • Cerrado

          if you neighbour have DSL coverage you have DSL coverage too.…

          if you neighbour have DSL coverage you have DSL coverage too. is very probable that you and your neighbour connect to the same node.

          is probable that Telefónica have a fail in the database of coverage because is not normal that your neighbour have coverage and you don´t have coverage.

          call to the 1004 and explains the situation

          PD. ¿your number is of the Telefónica range (9xxxxxxxx) or is of the Euskaltel range (8xxxxxxxx)?

          ________NOW IN SPANISH________

          si tu vecino tiene cobertura adsl tu tambien la debes de tener. es muy probable que tanto tu como tu vecino pertenezcais al mismo nodo

          es probable que telefónica tenga algin fallo en su base de datos de cobertura porque no es normal que tu vecino tenga cobertura y tu no

          llama al 1004 y explica la situación

          PD. ¿tu numero pertenece al arco de telefónica o al de euskaltel?

          • Cerrado

            BocaDePez BocaDePez
            6
            I will try! My neighbour (based on Telefonica web tool) can…

            I will try! My neighbour (based on Telefonica web tool) can not have DSL. Anyway I talk to them today and they have mini DSL from Telefonica

            Anyway no way to get Telefonica check since all the people from 1004 keep looking at the software and telling me that my area is not covered....

            BTW the house in front of me is covered as well!!!

            LOL

            Telefonica is really s...

          • Cerrado

            BocaDePez BocaDePez
            6
            Maybe because I do not know to write and talk spanish? I can…

            Maybe because I do not know to write and talk spanish?

            I can understand a bit actually....