Móvil

Vodafone Servicio de datos problemas

3guser 9 marzo 2010 14:58

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Hola,

Tengo un serio problema con el servicio de datos de Vodafone. Todo va bien en localidades próximas (entra 3.5g y va bien), pero cuando lo utilizo en O Incio (CP: 27346) tengo que quitarle el modo dual al móvil porque no me funciona el servicio de datos. Debo pasarlo a GSM porque cambia a UMTS y no funciona.

Me acerqué a la torre por si podía ser de la cobertura y nada, además donde lo colocaba funciona perfectamente (descargaba a 300kB/sg ) y otros que conozco tienen el mismo problema no les funciona.

He llamado a Vodafone varias veces notificando avería y aquí nadie mueve un dedo, van 12 días. Lo próximo me cambio a otra compañía,...,

Con Wireshark he comprobado que los paquetes no se pierden simplemente van extremadamente lentos y con retraso ascendente desde que conecto, como se puede observar en los ping.

Ping al PC desde un servidor externo

--> GPRS

64 bytes from 77.209.114.150: icmp_seq=116 ttl=54 time=951 ms

64 bytes from 77.209.114.150: icmp_seq=117 ttl=54 time=612 ms

64 bytes from 77.209.114.150: icmp_seq=118 ttl=54 time=933 ms

64 bytes from 77.209.114.150: icmp_seq=119 ttl=54 time=914 ms

64 bytes from 77.209.114.150: icmp_seq=120 ttl=54 time=614 ms

--> Aquí conecta 3G

64 bytes from 77.209.114.150: icmp_seq=124 ttl=54 time=38563 ms

64 bytes from 77.209.114.150: icmp_seq=125 ttl=54 time=41883 ms

64 bytes from 77.209.114.150: icmp_seq=126 ttl=54 time=43021 ms

Ping a yahoo desde el PC:

--> Con GPRS

64 bytes from 217.146.186.221: icmp_seq=355 ttl=53 time=716 ms

64 bytes from 217.146.186.221: icmp_seq=356 ttl=53 time=934 ms

64 bytes from 217.146.186.221: icmp_seq=357 ttl=53 time=636 ms

64 bytes from 217.146.186.221: icmp_seq=358 ttl=53 time=596 ms

64 bytes from 217.146.186.221: icmp_seq=359 ttl=53 time=713 ms

64 bytes from 217.146.186.221: icmp_seq=360 ttl=53 time=653 ms

--> Aquí conecta 3G

64 bytes from 217.146.186.221: icmp_seq=362 ttl=53 time=11752 ms

64 bytes from 217.146.186.221: icmp_seq=363 ttl=53 time=11922 ms

64 bytes from 217.146.186.221: icmp_seq=365 ttl=53 time=17521 ms

64 bytes from 217.146.186.221: icmp_seq=366 ttl=53 time=16552 ms

64 bytes from 217.146.186.221: icmp_seq=367 ttl=53 time=24243 ms

64 bytes from 217.146.186.221: icmp_seq=368 ttl=53 time=25060 ms

64 bytes from 217.146.186.221: icmp_seq=369 ttl=53 time=24099 ms

64 bytes from 217.146.186.221: icmp_seq=370 ttl=53 time=24220 ms

64 bytes from 217.146.186.221: icmp_seq=371 ttl=53 time=25309 ms

64 bytes from 217.146.186.221: icmp_seq=372 ttl=53 time=27700 ms

64 bytes from 217.146.186.221: icmp_seq=373 ttl=53 time=31030 ms

64 bytes from 217.146.186.221: icmp_seq=374 ttl=53 time=56710 ms

64 bytes from 217.146.186.221: icmp_seq=375 ttl=53 time=67780 ms

64 bytes from 217.146.186.221: icmp_seq=376 ttl=53 time=66840 ms

64 bytes from 217.146.186.221: icmp_seq=378 ttl=53 time=73260 ms

64 bytes from 217.146.186.221: icmp_seq=379 ttl=53 time=80860 ms

64 bytes from 217.146.186.221: icmp_seq=381 ttl=53 time=85071 ms

64 bytes from 217.146.186.221: icmp_seq=382 ttl=53 time=84102 ms

64 bytes from 217.146.186.221: icmp_seq=383 ttl=53 time=91681 ms

64 bytes from 217.146.186.221: icmp_seq=384 ttl=53 time=97271 ms

64 bytes from 217.146.186.221: icmp_seq=385 ttl=53 time=96301 ms

64 bytes from 217.146.186.221: icmp_seq=386 ttl=53 time=103861 ms

64 bytes from 217.146.186.221: icmp_seq=387 ttl=53 time=108102 ms

64 bytes from 217.146.186.221: icmp_seq=388 ttl=53 time=116771 ms

64 bytes from 217.146.186.221: icmp_seq=389 ttl=53 time=116863 ms

64 bytes from 217.146.186.221: icmp_seq=390 ttl=53 time=115902 ms

64 bytes from 217.146.186.221: icmp_seq=391 ttl=53 time=115904 ms

64 bytes from 217.146.186.221: icmp_seq=392 ttl=53 time=126762 ms

64 bytes from 217.146.186.221: icmp_seq=393 ttl=53 time=129112 ms

64 bytes from 217.146.186.221: icmp_seq=395 ttl=53 time=145213 ms

64 bytes from 217.146.186.221: icmp_seq=396 ttl=53 time=151871 ms

64 bytes from 217.146.186.221: icmp_seq=398 ttl=53 time=154199 ms

64 bytes from 217.146.186.221: icmp_seq=397 ttl=53 time=155240 ms

64 bytes from 217.146.186.221: icmp_seq=400 ttl=53 time=166041 ms

64 bytes from 217.146.186.221: icmp_seq=401 ttl=53 time=168419 ms

64 bytes from 217.146.186.221: icmp_seq=403 ttl=53 time=170848 ms

64 bytes from 217.146.186.221: icmp_seq=402 ttl=53 time=171880 ms

64 bytes from 217.146.186.221: icmp_seq=404 ttl=53 time=175108 ms

64 bytes from 217.146.186.221: icmp_seq=405 ttl=53 time=183766 ms

64 bytes from 217.146.186.221: icmp_seq=406 ttl=53 time=189376 ms

64 bytes from 217.146.186.221: icmp_seq=407 ttl=53 time=189355 ms

64 bytes from 217.146.186.221: icmp_seq=409 ttl=53 time=196027 ms

ping: sendmsg: La red es inaccesible

¿Ha alguien le ha pasado algo similar?

¿Posibles soluciones?

Mikker 9 marzo 2010 16:01

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yo tenia vodafone adsl con el usb tarifa ilimitada y todo bien hasta que de pronto no iba bien y es que estan saturados en ciertas poblaciones...

ahora tengo simyo y mas lento que na, y movistar probe hace meses y tampoco, en fin, solo venden humo todos, no termina de ir bien el internet movil...

BocaDePez 29 julio 2010 23:23

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Me sucede lo mismo va todo muy lento, servixio tecnico no me da solucion a mi prblema esty desde el dia 10 asi

✖

BocaDePez 29 julio 2010 23:46

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aqui va lo mío

64 bytes from 217.146.186.221: icmp_seq=0 ttl=47 time=49401.359 ms

64 bytes from 217.146.186.221: icmp_seq=1 ttl=47 time=49479.569 ms

64 bytes from 217.146.186.221: icmp_seq=2 ttl=47 time=49749.278 ms

64 bytes from 217.146.186.221: icmp_seq=3 ttl=47 time=49478.840 ms

64 bytes from 217.146.186.221: icmp_seq=4 ttl=47 time=49979.079 ms

64 bytes from 217.146.186.221: icmp_seq=5 ttl=47 time=50818.175 ms

64 bytes from 217.146.186.221: icmp_seq=6 ttl=47 time=50388.744 ms

64 bytes from 217.146.186.221: icmp_seq=7 ttl=47 time=49988.338 ms

64 bytes from 217.146.186.221: icmp_seq=8 ttl=47 time=48988.892 ms

64 bytes from 217.146.186.221: icmp_seq=9 ttl=47 time=51123.004 ms

64 bytes from 217.146.186.221: icmp_seq=10 ttl=47 time=51728.773 ms

64 bytes from 217.146.186.221: icmp_seq=11 ttl=47 time=50730.479 ms

64 bytes from 217.146.186.221: icmp_seq=12 ttl=47 time=50937.213 ms

64 bytes from 217.146.186.221: icmp_seq=13 ttl=47 time=50766.972 ms

64 bytes from 217.146.186.221: icmp_seq=14 ttl=47 time=50556.605 ms

64 bytes from 217.146.186.221: icmp_seq=15 ttl=47 time=50317.496 ms

64 bytes from 217.146.186.221: icmp_seq=16 ttl=47 time=49936.257 ms

64 bytes from 217.146.186.221: icmp_seq=17 ttl=47 time=49375.711 ms

64 bytes from 217.146.186.221: icmp_seq=18 ttl=47 time=48474.813 ms

64 bytes from 217.146.186.221: icmp_seq=19 ttl=47 time=47696.464 ms

64 bytes from 217.146.186.221: icmp_seq=20 ttl=47 time=46763.845 ms

64 bytes from 217.146.186.221: icmp_seq=21 ttl=47 time=45864.419 ms

64 bytes from 217.146.186.221: icmp_seq=22 ttl=47 time=45074.194 ms

64 bytes from 217.146.186.221: icmp_seq=23 ttl=47 time=44173.086 ms

64 bytes from 217.146.186.221: icmp_seq=24 ttl=47 time=43343.743 ms

64 bytes from 217.146.186.221: icmp_seq=25 ttl=47 time=42514.682 ms

64 bytes from 217.146.186.221: icmp_seq=26 ttl=47 time=41662.063 ms

64 bytes from 217.146.186.221: icmp_seq=27 ttl=47 time=40872.258 ms

64 bytes from 217.146.186.221: icmp_seq=28 ttl=47 time=39991.722 ms

64 bytes from 217.146.186.221: icmp_seq=29 ttl=47 time=39242.588 ms

64 bytes from 217.146.186.221: icmp_seq=30 ttl=47 time=38502.026 ms

64 bytes from 217.146.186.221: icmp_seq=31 ttl=47 time=37731.258 ms

64 bytes from 217.146.186.221: icmp_seq=32 ttl=47 time=36752.055 ms

64 bytes from 217.146.186.221: icmp_seq=33 ttl=47 time=36101.004 ms

64 bytes from 217.146.186.221: icmp_seq=34 ttl=47 time=35101.870 ms

64 bytes from 217.146.186.221: icmp_seq=35 ttl=47 time=34390.769 ms

64 bytes from 217.146.186.221: icmp_seq=36 ttl=47 time=33610.647 ms

64 bytes from 217.146.186.221: icmp_seq=37 ttl=47 time=32800.824 ms

64 bytes from 217.146.186.221: icmp_seq=38 ttl=47 time=31985.660 ms

64 bytes from 217.146.186.221: icmp_seq=39 ttl=47 time=31187.453 ms

64 bytes from 217.146.186.221: icmp_seq=40 ttl=47 time=30367.354 ms

64 bytes from 217.146.186.221: icmp_seq=41 ttl=47 time=29435.868 ms

64 bytes from 217.146.186.221: icmp_seq=42 ttl=47 time=28545.720 ms

64 bytes from 217.146.186.221: icmp_seq=43 ttl=47 time=27714.676 ms

64 bytes from 217.146.186.221: icmp_seq=44 ttl=47 time=26834.384 ms

64 bytes from 217.146.186.221: icmp_seq=45 ttl=47 time=25935.196 ms

64 bytes from 217.146.186.221: icmp_seq=46 ttl=47 time=25064.073 ms

64 bytes from 217.146.186.221: icmp_seq=47 ttl=47 time=24144.788 ms

64 bytes from 217.146.186.221: icmp_seq=48 ttl=47 time=23455.239 ms

64 bytes from 217.146.186.221: icmp_seq=49 ttl=47 time=22457.801 ms

64 bytes from 217.146.186.221: icmp_seq=50 ttl=47 time=21714.175 ms

64 bytes from 217.146.186.221: icmp_seq=51 ttl=47 time=21062.890 ms

64 bytes from 217.146.186.221: icmp_seq=52 ttl=47 time=20222.725 ms

64 bytes from 217.146.186.221: icmp_seq=53 ttl=47 time=19612.906 ms

64 bytes from 217.146.186.221: icmp_seq=54 ttl=47 time=18662.357 ms

64 bytes from 217.146.186.221: icmp_seq=55 ttl=47 time=18122.870 ms

64 bytes from 217.146.186.221: icmp_seq=56 ttl=47 time=17772.114 ms

64 bytes from 217.146.186.221: icmp_seq=57 ttl=47 time=21441.596 ms

64 bytes from 217.146.186.221: icmp_seq=58 ttl=47 time=20500.680 ms

64 bytes from 217.146.186.221: icmp_seq=59 ttl=47 time=19502.037 ms

64 bytes from 217.146.186.221: icmp_seq=60 ttl=47 time=18502.032 ms

64 bytes from 217.146.186.221: icmp_seq=61 ttl=47 time=21840.545 ms

64 bytes from 217.146.186.221: icmp_seq=62 ttl=47 time=21511.853 ms

64 bytes from 217.146.186.221: icmp_seq=63 ttl=47 time=23040.824 ms

64 bytes from 217.146.186.221: icmp_seq=64 ttl=47 time=24650.323 ms

64 bytes from 217.146.186.221: icmp_seq=65 ttl=47 time=24670.111 ms

64 bytes from 217.146.186.221: icmp_seq=66 ttl=47 time=24160.354 ms

64 bytes from 217.146.186.221: icmp_seq=67 ttl=47 time=24300.552 ms

64 bytes from 217.146.186.221: icmp_seq=68 ttl=47 time=23380.416 ms

✖

BocaDePez 30 julio 2010 21:15

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Es un problema que tienen en el gateway o algo de la torre,, es decir, es un problema técnico del operador.

Resumiendo tienes que protestar hasta que lo arreglen, y si no cambiate de compañía.

Aquí tardaron 2 semanas en arreglarlo, estaba a un nada de cambiarme de operador, justo cuando estaba ya para ir a contratar otro y dar ese de baja lo arreglaron.

Protestar, protestar, protestar,...