Mi ADSL alcanza 3mb de 12 contratados:NETSTAT,ETC?

Hola a todos.

Tengo un problema con la velocidad de MI internet (el de mi novia va más o menos bien) y es que llegan de 1 a 4 mb de los 12mb contratados con jazztel.

Al router 192.168.1.1 : 11mb, todo bien según los operadores de jazztel.

Todo esto DESPUES´de haber DESINSTALADO el antivirus, el OFFICE y desconectar todos los programas que consumen ancho de banda.

Con el netstat ahora mismo me arroja los siguientes datos: (no entiendo casi nada de esto, salvo lo de STABLISHED, pero me da que no es normal):

***************NETSTAT LOG**************

Conexiones activas

Proto Direcci¢n local Direcci¢n remota Estado PID
TCP equipazo:1030 localhost:1031 ESTABLISHED 2396
[firefox.exe]

TCP equipazo:1031 localhost:1030 ESTABLISHED 2396
[firefox.exe]

TCP equipazo:1032 localhost:1033 ESTABLISHED 2396
[firefox.exe]

TCP equipazo:1033 localhost:1032 ESTABLISHED 2396
[firefox.exe]

TCP equipazo:1337 mad01s09-in-f2.1e100.net:http ESTABLISHED 2396
[firefox.exe]

TCP equipazo:1356 mad01s09-in-f4.1e100.net:https ESTABLISHED 2396
[firefox.exe]

TCP equipazo:1367 184.219.106.212.static.jazztel.es:http ESTABLISHED 2396
[firefox.exe]

TCP equipazo:1373 mad01s09-in-f19.1e100.net:http ESTABLISHED 2396
[firefox.exe]

TCP equipazo:1374 193.219.106.212.static.jazztel.es:http ESTABLISHED 2396
[firefox.exe]

TCP equipazo:1375 161.219.106.212.static.jazztel.es:http ESTABLISHED 2396
[firefox.exe]

TCP equipazo:1376 161.219.106.212.static.jazztel.es:http ESTABLISHED 2396
[firefox.exe]

TCP equipazo:1377 161.219.106.212.static.jazztel.es:http ESTABLISHED 2396
[firefox.exe]

TCP equipazo:1378 161.219.106.212.static.jazztel.es:http ESTABLISHED 2396
[firefox.exe]

TCP equipazo:1379 161.219.106.212.static.jazztel.es:http ESTABLISHED 2396
[firefox.exe]

TCP equipazo:1380 161.219.106.212.static.jazztel.es:http ESTABLISHED 2396
[firefox.exe]

TCP equipazo:1382 *.dmtracker.com:http ESTABLISHED 2396
[firefox.exe]

TCP equipazo:1384 186.219.106.212.static.jazztel.es:http ESTABLISHED 2396
[firefox.exe]

TCP equipazo:1385 192.219.106.212.static.jazztel.es:http ESTABLISHED 2396
[firefox.exe]

TCP equipazo:1386 ec2-46-137-190-174.eu-west-1.compute.amazonaws.com:http ESTABLISHED 2396
[firefox.exe]

TCP equipazo:1392 69.64.154.215:http ESTABLISHED 2396
[firefox.exe]

TCP equipazo:1393 130.219.106.212.static.jazztel.es:http ESTABLISHED 2396
[firefox.exe]

TCP equipazo:1394 69.64.154.215:http ESTABLISHED 2396
[firefox.exe]

TCP equipazo:1399 137.219.106.212.static.jazztel.es:http ESTABLISHED 2396
[firefox.exe]

TCP equipazo:1400 137.219.106.212.static.jazztel.es:http ESTABLISHED 2396
[firefox.exe]

TCP equipazo:1401 137.219.106.212.static.jazztel.es:http ESTABLISHED 2396
[firefox.exe]

TCP equipazo:1402 137.219.106.212.static.jazztel.es:http ESTABLISHED 2396
[firefox.exe]

TCP equipazo:1403 137.219.106.212.static.jazztel.es:http ESTABLISHED 2396
[firefox.exe]

TCP equipazo:1404 137.219.106.212.static.jazztel.es:http ESTABLISHED 2396
[firefox.exe]

TCP equipazo:1405 193.219.106.212.static.jazztel.es:http ESTABLISHED 2396
[firefox.exe]

TCP equipazo:1406 95.100.127.139:http ESTABLISHED 2396
[firefox.exe]

TCP equipazo:1407 2.16.39.55:http ESTABLISHED 2396
[firefox.exe]

TCP equipazo:1408 mad01s09-in-f0.1e100.net:https ESTABLISHED 2396
[firefox.exe]

TCP equipazo:1417 2.16.39.55:http ESTABLISHED 2396
[firefox.exe]

TCP equipazo:1418 2.16.39.55:http ESTABLISHED 2396
[firefox.exe]

TCP equipazo:1420 www-14-02-ash3.facebook.com:http ESTABLISHED 2396
[firefox.exe]

TCP equipazo:1423 www-14-02-ash3.facebook.com:http ESTABLISHED 2396
[firefox.exe]

TCP equipazo:1424 www-14-02-ash3.facebook.com:http ESTABLISHED 2396
[firefox.exe]

TCP equipazo:1425 www-14-02-ash3.facebook.com:http ESTABLISHED 2396
[firefox.exe]

TCP equipazo:1432 95.100.125.177:https ESTABLISHED 2396
[firefox.exe]

TCP equipazo:1439 95.100.114.110:https ESTABLISHED 2396
[firefox.exe]

TCP equipazo:1440 95.100.114.110:https ESTABLISHED 2396
[firefox.exe]

TCP equipazo:1442 95.100.114.110:https ESTABLISHED 2396
[firefox.exe]

TCP equipazo:1443 95.100.114.110:https ESTABLISHED 2396
[firefox.exe]

TCP equipazo:1445 ec2-184-72-55-232.us-west-1.compute.amazonaws.com:http ESTABLISHED 2396
[firefox.exe]

TCP equipazo:1323 mad01s09-in-f20.1e100.net:http TIME_WAIT 0
TCP equipazo:1334 82.219.106.212.static.jazztel.es:http TIME_WAIT 0
TCP equipazo:1336 95.100.124.20:http TIME_WAIT 0
TCP equipazo:1338 server-216-137-63-199.lhr3.cloudfront.net:http TIME_WAIT 0
TCP equipazo:1343 mad01s09-in-f2.1e100.net:http TIME_WAIT 0
TCP equipazo:1350 mad01s09-in-f0.1e100.net:http TIME_WAIT 0
TCP equipazo:1354 95.100.117.115:http TIME_WAIT 0
TCP equipazo:1387 70.42.33.241:http TIME_WAIT 0
TCP equipazo:1388 8.12.226.191:http TIME_WAIT 0
TCP equipazo:1389 8.12.226.191:http TIME_WAIT 0
TCP equipazo:1390 8.12.226.191:http TIME_WAIT 0
TCP equipazo:1391 8.12.226.191:http TIME_WAIT 0
TCP equipazo:1395 75.98.35.5:http TIME_WAIT 0
TCP equipazo:1409 beacon.ehow.com:http TIME_WAIT 0
TCP equipazo:1411 dei1.simpli.fi:http TIME_WAIT 0
TCP equipazo:1412 ip203.67-202-66.static.steadfastdns.net:http TIME_WAIT 0
TCP equipazo:1414 beacon.ehow.com:http TIME_WAIT 0
TCP equipazo:1416 dei1.simpli.fi:http TIME_WAIT 0
TCP equipazo:1419 dedump1.simpli.fi:http TIME_WAIT 0
TCP equipazo:1422 www-14-02-ash3.facebook.com:https TIME_WAIT 0
TCP equipazo:1426 2.16.39.55:http TIME_WAIT 0
TCP equipazo:1427 2.16.39.55:http TIME_WAIT 0
TCP equipazo:1429 2.16.39.55:http TIME_WAIT 0
TCP equipazo:1430 dedump1.simpli.fi:http TIME_WAIT 0
TCP equipazo:1431 dedump1.simpli.fi:http TIME_WAIT 0
TCP equipazo:ms-sql-s dedump1.simpli.fi:http TIME_WAIT 0
TCP equipazo:ms-sql-m OCSP.TKO2.VERISIGN.COM:http TIME_WAIT 0
TCP equipazo:1438 OCSP.TKO2.VERISIGN.COM:http TIME_WAIT 0
TCP equipazo:1446 ec2-184-72-55-232.us-west-1.compute.amazonaws.com:http TIME_WAIT 0

*************************NETSTAT LOG FIN **************

AÑADO INFORMACIÓN DE MI ROUTER:

This information reflects the current status of your WAN connection.

Es grave doctores??

muchas gracias a quien conteste y me vaya echando un cable.