Banda Ancha EU

Comunidad de usuarios
de fibra, móvil y ADSL

Fibra/Cable

Se me cae la conexión cada cierto tiempo...

heffeque

Pues eso... que se cae la conexión cada cierto tiempo, especialmente de noche y más aún si estoy haciendo uso intensivo de la conexión (por ejemplo usando FTP), aunque limitando la descarga a la mitad del ancho de banda posible de la conexión, las caídas se hacen un poco menos frecuentes.

Aquí el log:

************ 5-Warning D520.2 DHCP Attempt# 3 BkOff:15s Tot DSC:3 OFF:1 REQ:1 ACK:0
************ 3-Critical D2.0 DHCP FAILED - Request sent, No response
************ 5-Warning D520.2 DHCP Attempt# 2 BkOff: 8s Tot DSC:2 OFF:0 REQ:0 ACK:0
************ 3-Critical D1.0 DHCP FAILED - Discover sent, no offer received
************ 5-Warning D520.2 DHCP Attempt# 1 BkOff: 4s Tot DSC:1 OFF:0 REQ:0 ACK:0
************ 3-Critical D1.0 DHCP FAILED - Discover sent, no offer received
************ 7-Information D0.0 DHCP CM Net Configuration download and Time of Day
************ 7-Information T500.0 Acquired Upstream .......... SUCCESS
************ 8-Debug T503.1 Acquire US with status OK, powerLevel 41, tempSid 914
************ 8-Debug T505.0 Acquired Upstream with status OK
************ 3-Critical R2.0 No Ranging Response received - T3 timeout
************ 7-Information T501.0 Acquired Downstream (618000000 Hz)........ SUCCESS
************ 8-Debug T509.0 Acquired DS with status OK, DS Freq 618000000, US Id 3
************ 7-Information I510.0 *** BOOTING *** SB4200E-1.4.9.2-SCM01-NOSH
130315000252 7-Information C202.0 DCC depart old
130315000252 7-Information C300.0 DCC-RSP Dynamic Channel Change Response
130315000252 7-Information C200.0 DCC-REQ Dynamic Channel Change Request
130314235517 5-Warning B605.10 Map Reject - Downstream Traffic Flow Not Mapped to BPI+ SAID (EC=8)
130314235517 4-Error B556.0 Received SA-Map Reject(4-B) error code 8
130314235517 7-Information B601.0 SA Map State Machine Started
130314235510 8-Debug M579.3 CM Cert Upgrade Disabled. Motorola CM certificate present
130314235510 8-Debug X501.4 Provisioned Unit Update skipped. Image is current.
130314235510 8-Debug I503.0 Cable Modem is OPERATIONAL
130314235510 8-Debug F502.1 Bridge Forwarding Enabled.
130314235510 7-Information B401.0 Authorized
130314235509 8-Debug F502.3 Bridge Learning Enabled.
130314235509 8-Debug B961.2 Retrieved CA Cert from Secure DL sector successfully
130314235509 7-Information B0.0 Baseline Privacy
130314235508 7-Information X518.9 Configuration - MMEMME - Unit Update Enabled by CVC
130314235508 8-Debug I500.3 DOCSIS 1.1 Registration Completed
130314235508 7-Information I500.5 Attempting DOCSIS 1.1 Registration
130314235508 7-Information D509.0 Retrieved TFTP Config File SUCCESS
130314235448 4-Error D504.0 TFTP, Failed configuration file download on attempt 2.
130314235448 3-Critical D5.0 TFTP failed - Request sent - No Response
130314235428 4-Error D504.0 TFTP, Failed configuration file download on attempt 1.
130314235428 3-Critical D5.0 TFTP failed - Request sent - No Response
130314235423 7-Information D507.0 Retrieved Time....... SUCCESS
************ 7-Information D511.0 Retrieved DHCP .......... SUCCESS
************ 5-Warning D3.0 DHCP WARNING - Non-critical field invalid in response
************ 4-Error D530.8 DHCP - Invalid Log Server IP Address.
************ 5-Warning D520.2 DHCP Attempt# 7 BkOff: 5s Tot DSC:7 OFF:2 REQ:2 ACK:1
************ 3-Critical D1.0 DHCP FAILED - Discover sent, no offer received
************ 5-Warning D520.2 DHCP Attempt# 5 BkOff:32s Tot DSC:5 OFF:1 REQ:1 ACK:0
************ 3-Critical D1.0 DHCP FAILED - Discover sent, no offer received
************ 5-Warning D520.2 DHCP Attempt# 4 BkOff:18s Tot DSC:4 OFF:1 REQ:1 ACK:0
************ 3-Critical D1.0 DHCP FAILED - Discover sent, no offer received
************ 5-Warning D520.2 DHCP Attempt# 3 BkOff: 8s Tot DSC:3 OFF:1 REQ:1 ACK:0
************ 3-Critical D2.0 DHCP FAILED - Request sent, No response
************ 5-Warning D520.2 DHCP Attempt# 2 BkOff: 6s Tot DSC:2 OFF:0 REQ:0 ACK:0
************ 3-Critical D1.0 DHCP FAILED - Discover sent, no offer received
************ 5-Warning D520.2 DHCP Attempt# 1 BkOff: 4s Tot DSC:1 OFF:0 REQ:0 ACK:0
************ 3-Critical D1.0 DHCP FAILED - Discover sent, no offer received
************ 7-Information D0.0 DHCP CM Net Configuration download and Time of Day
************ 7-Information T500.0 Acquired Upstream .......... SUCCESS
************ 8-Debug T503.1 Acquire US with status OK, powerLevel 34, tempSid 2416
************ 8-Debug T505.0 Acquired Upstream with status OK
************ 3-Critical R2.0 No Ranging Response received - T3 timeout
************ 7-Information T501.0 Acquired Downstream (610000000 Hz)........ SUCCESS
************ 8-Debug T509.0 Acquired DS with status OK, DS Freq 610000000, US Id 3
************ 7-Information I510.0 *** BOOTING *** SB4200E-1.4.9.2-SCM01-NOSH
130314235221 7-Information C202.0 DCC depart old
130314235221 7-Information C300.0 DCC-RSP Dynamic Channel Change Response
130314235221 7-Information C200.0 DCC-REQ Dynamic Channel Change Request
130314234540 5-Warning B605.10 Map Reject - Downstream Traffic Flow Not Mapped to BPI+ SAID (EC=8)
130314234540 4-Error B556.0 Received SA-Map Reject(4-B) error code 8
130314234540 7-Information B601.0 SA Map State Machine Started
130314234439 8-Debug M579.3 CM Cert Upgrade Disabled. Motorola CM certificate present
130314234439 8-Debug X501.4 Provisioned Unit Update skipped. Image is current.
130314234439 8-Debug I503.0 Cable Modem is OPERATIONAL
130314234439 8-Debug F502.1 Bridge Forwarding Enabled.
130314234439 7-Information B401.0 Authorized
130314234438 8-Debug F502.3 Bridge Learning Enabled.
130314234438 8-Debug B961.2 Retrieved CA Cert from Secure DL sector successfully
130314234438 7-Information B0.0 Baseline Privacy
130314234437 7-Information X518.9 Configuration - MMEMME - Unit Update Enabled by CVC
130314234437 8-Debug I500.3 DOCSIS 1.1 Registration Completed
130314234437 7-Information I500.5 Attempting DOCSIS 1.1 Registration
130314234437 7-Information D509.0 Retrieved TFTP Config File SUCCESS
130314234437 7-Information D507.0 Retrieved Time....... SUCCESS
************ 7-Information D511.0 Retrieved DHCP .......... SUCCESS
************ 5-Warning D3.0 DHCP WARNING - Non-critical field invalid in response
************ 4-Error D530.8 DHCP - Invalid Log Server IP Address.
************ 5-Warning D520.2 DHCP Attempt# 8 BkOff: 5s Tot DSC:8 OFF:2 REQ:2 ACK:1
************ 3-Critical D1.0 DHCP FAILED - Discover sent, no offer received
************ 5-Warning D520.2 DHCP Attempt# 6 BkOff: 6s Tot DSC:6 OFF:1 REQ:1 ACK:0
************ 3-Critical D1.0 DHCP FAILED - Discover sent, no offer received
************ 5-Warning D520.2 DHCP Attempt# 5 BkOff: 8s Tot DSC:5 OFF:1 REQ:1 ACK:0
************ 3-Critical D1.0 DHCP FAILED - Discover sent, no offer received
************ 5-Warning D520.2 DHCP Attempt# 4 BkOff:18s Tot DSC:4 OFF:1 REQ:1 ACK:0
************ 3-Critical D1.0 DHCP FAILED - Discover sent, no offer received
************ 5-Warning D520.2 DHCP Attempt# 3 BkOff:15s Tot DSC:3 OFF:1 REQ:1 ACK:0
************ 3-Critical D2.0 DHCP FAILED - Request sent, No response
************ 5-Warning D520.2 DHCP Attempt# 2 BkOff: 8s Tot DSC:2 OFF:0 REQ:0 ACK:0
************ 3-Critical D1.0 DHCP FAILED - Discover sent, no offer received
************ 5-Warning D520.2 DHCP Attempt# 1 BkOff: 4s Tot DSC:1 OFF:0 REQ:0 ACK:0
************ 3-Critical D1.0 DHCP FAILED - Discover sent, no offer received
************ 7-Information D0.0 DHCP CM Net Configuration download and Time of Day
************ 7-Information T500.0 Acquired Upstream .......... SUCCESS
************ 8-Debug T503.1 Acquire US with status OK, powerLevel 41, tempSid 952
************ 8-Debug T505.0 Acquired Upstream with status OK
************ 3-Critical R2.0 No Ranging Response received - T3 timeout
************ 7-Information T501.0 Acquired Downstream (618000000 Hz)........ SUCCESS
************ 8-Debug T509.0 Acquired DS with status OK, DS Freq 618000000, US Id 3
************ 7-Information I510.0 *** BOOTING *** SB4200E-1.4.9.2-SCM01-NOSH
130314234251 7-Information C202.0 DCC depart old
130314234251 7-Information C300.0 DCC-RSP Dynamic Channel Change Response
130314234251 7-Information C200.0 DCC-REQ Dynamic Channel Change Request
130314233342 8-Debug M579.3 CM Cert Upgrade Disabled. Motorola CM certificate present
130314233342 8-Debug X501.4 Provisioned Unit Update skipped. Image is current.
130314233342 8-Debug I503.0 Cable Modem is OPERATIONAL
130314233342 8-Debug F502.1 Bridge Forwarding Enabled.
130314233342 7-Information B401.0 Authorized
130314233341 8-Debug F502.3 Bridge Learning Enabled.
130314233341 8-Debug B961.2 Retrieved CA Cert from Secure DL sector successfully
130314233341 7-Information B0.0 Baseline Privacy
130314233340 7-Information X518.9 Configuration - MMEMME - Unit Update Enabled by CVC
130314233340 8-Debug I500.3 DOCSIS 1.1 Registration Completed
130314233340 7-Information I500.5 Attempting DOCSIS 1.1 Registration
130314233340 7-Information D509.0 Retrieved TFTP Config File SUCCESS
130314233340 7-Information D507.0 Retrieved Time....... SUCCESS
************ 7-Information D511.0 Retrieved DHCP .......... SUCCESS
************ 5-Warning D3.0 DHCP WARNING - Non-critical field invalid in response
************ 4-Error D530.8 DHCP - Invalid Log Server IP Address.
************ 5-Warning D520.2 DHCP Attempt# 7 BkOff: 5s Tot DSC:7 OFF:2 REQ:2 ACK:1
************ 3-Critical D1.0 DHCP FAILED - Discover sent, no offer received
************ 5-Warning D520.2 DHCP Attempt# 5 BkOff:12s Tot DSC:5 OFF:1 REQ:1 ACK:0
************ 3-Critical D1.0 DHCP FAILED - Discover sent, no offer received
************ 5-Warning D520.2 DHCP Attempt# 4 BkOff:18s Tot DSC:4 OFF:1 REQ:1 ACK:0
************ 3-Critical D1.0 DHCP FAILED - Discover sent, no offer received
************ 5-Warning D520.2 DHCP Attempt# 3 BkOff: 8s Tot DSC:3 OFF:1 REQ:1 ACK:0
************ 3-Critical D2.0 DHCP FAILED - Request sent, No response
************ 5-Warning D520.2 DHCP Attempt# 2 BkOff: 6s Tot DSC:2 OFF:0 REQ:0 ACK:0
************ 3-Critical D1.0 DHCP FAILED - Discover sent, no offer received
************ 5-Warning D520.2 DHCP Attempt# 1 BkOff: 4s Tot DSC:1 OFF:0 REQ:0 ACK:0
************ 3-Critical D1.0 DHCP FAILED - Discover sent, no offer received
************ 7-Information D0.0 DHCP CM Net Configuration download and Time of Day
************ 7-Information T500.0 Acquired Upstream .......... SUCCESS
************ 8-Debug T503.1 Acquire US with status OK, powerLevel 34, tempSid 2407
************ 8-Debug T505.0 Acquired Upstream with status OK
************ 3-Critical R2.0 No Ranging Response received - T3 timeout
************ 7-Information T501.0 Acquired Downstream (610000000 Hz)........ SUCCESS
************ 8-Debug T509.0 Acquired DS with status OK, DS Freq 610000000, US Id 3
************ 7-Information I510.0 *** BOOTING *** SB4200E-1.4.9.2-SCM01-NOSH
130314233213 7-Information C202.0 DCC depart old
130314233213 7-Information C300.0 DCC-RSP Dynamic Channel Change Response
130314233213 7-Information C200.0 DCC-REQ Dynamic Channel Change Request
130314112436 5-Warning D103.0 DHCP RENEW WARNING - Field invalid in response
130314112436 4-Error D530.8 DHCP - Invalid Log Server IP Address.
130314040050 5-Warning B605.10 Map Reject - Downstream Traffic Flow Not Mapped to BPI+ SAID (EC=8)
130314040050 4-Error B556.0 Received SA-Map Reject(4-B) error code 8
130314040050 7-Information B601.0 SA Map State Machine Started
130313040050 5-Warning B605.10 Map Reject - Downstream Traffic Flow Not Mapped to BPI+ SAID (EC=8)
130313040050 4-Error B556.0 Received SA-Map Reject(4-B) error code 8
130313040050 7-Information B601.0 SA Map State Machine Started
130312040102 5-Warning B605.10 Map Reject - Downstream Traffic Flow Not Mapped to BPI+ SAID (EC=8)
130312040102 4-Error B556.0 Received SA-Map Reject(4-B) error code 8
130312040102 7-Information B601.0 SA Map State Machine Started
130311142506 5-Warning B605.10 Map Reject - Downstream Traffic Flow Not Mapped to BPI+ SAID (EC=8)
130311142506 4-Error B556.0 Received SA-Map Reject(4-B) error code 8
130311142506 7-Information B601.0 SA Map State Machine Started
130311061045 5-Warning B605.10 Map Reject - Downstream Traffic Flow Not Mapped to BPI+ SAID (EC=8)
130311061045 4-Error B556.0 Received SA-Map Reject(4-B) error code 8
130311061045 7-Information B601.0 SA Map State Machine Started
130311044631 5-Warning B605.10 Map Reject - Downstream Traffic Flow Not Mapped to BPI+ SAID (EC=8)
130311044631 4-Error B556.0 Received SA-Map Reject(4-B) error code 8
130311044631 7-Information B601.0 SA Map State Machine Started
130311044615 8-Debug M579.3 CM Cert Upgrade Disabled. Motorola CM certificate present
130311044615 8-Debug X501.4 Provisioned Unit Update skipped. Image is current.
130311044615 8-Debug I503.0 Cable Modem is OPERATIONAL
130311044615 8-Debug F502.1 Bridge Forwarding Enabled.
130311044615 7-Information B401.0 Authorized
130311044614 8-Debug F502.3 Bridge Learning Enabled.
130311044614 8-Debug B961.2 Retrieved CA Cert from Secure DL sector successfully

Aquí datos de la señal:

Downstream Value
Frequency  618000000 Hz Locked
Signal to Noise Ratio 34 dB
Power Level 16 dBmV

Upstream Value
Channel ID 3
Frequency  46900541 Hz Ranged
Power Level 41 dBmV

Si alguno de los técnicos de Ono que suelen pasarse por aquí le puede echar un vistazo... se lo agradecería (¿Andas por ahí, Cienfuegos? :) )

Las últimas 5 letras de la MAC del cablemodem son E:C3:EA en Salamanca (37001). Es un Motorola SB4200E y lo acabo de tocar y está corriendo fresquito, o sea que no es cosa de que se esté recalentando.

Para la voz hay otro cablemodem (un Arris TM501B) que tengo la impresión de que no se está cayendo, aunque no lo sabría decir de seguro.

¡Gracias de antemano!

yomimmo

Yo no soy técnico de Ono pero 16dbmv en downstream con solo 34db de SNR no son valores muy normales para un cablemodem (E)Docsis 1.1

🗨️ 2
heffeque

Supongo que entonces tocaría llamar al servicio técnico...

Lo que más me toca los webs es el hecho de que me da miedo llamar al SAC por si cobran algo que no deben o quieran cambiar el cablemodem sin razón alguna (que funciona perfectamente) y demás.

heffeque

Pues nada... que al final era cosa del Motorola que estaba muriendo.

Ahora tengo el Thompson TWG870 y todo perfecto.

BocaDePez
BocaDePez
-1

HOLAcompi a mi desde que me puse a 50 y loas 15 gratis ya ha dado 10 averias y nada incluso me hicieron un "contrato"pagando,cambio de router y nada a peor encima tenia que pagar 3 desplazanientos del tecnico a 25 pavos cada uno.Me han ofrecido bajar a 30 y fenomeno /1 o 2/crtes al dia pero ya me aseguro un particular que no aguanta la red mas de 30 yyyyyyyyyyyy o sea que me han engañado con la permanencia mas de 1 año.Saludos

BocaDePez
BocaDePez

Ponle un par de bridas y así no te caerá ;)

🗨️ 1
BocaDePez
BocaDePez

Asombroso que con una sóla neurona puedas teclear.