Banda Ancha EU

Comunidad de usuarios
de fibra, móvil y ADSL

Fibra/Cable

Cortes intermitentes en Albacete 300/120 CG7486E

BocaDePez
BocaDePez

Llevo con problemas de cortes intermitentes desde hace unas semanas y no son capaces de solucionarmelo, esto coincidió con un mantenimiento que hicieron y tras esto no si tiene que ver o no la geo de la IP aparece en Molina del Segura (Murcia) cuando antes siempre aparecía en Albacete.

Lo que si aparece son corregibles que supongo que significara cortes o errores en la conexión y van en aumento, actualmente estos datos son desde hace 27 horas.

Lo peor es que me cierran las averías como solucionadas y cuando me han intentando arreglarlo del teléfono se han puesto a toquetear la WiFi cuando me conecto por ethernet y lo deje claro en el parte de avería

¿Alguien mas tiene estos problemas por esta zona?

Tengo 16 portadores en bajada y 4 en subida

Enrutador » Cablemódem » Conexión

Esta página muestra información sobre el estado del HFC del cablemódem y la conectividad de la red IP.

Procedimiento de inicio
ProcedimientoEstadoComentario
Adquirir canal de bajada554000000 HzBloqueado
Estado de conectividadAceptarOperacional
Canales vinculados de bajada
ChannelEstado de bloqueoModulationChannel IDFrecuenciaEnergíaSNRCorregiblesNo corregibles
1BloqueadoQAM256554000000 Hz2.2 dBmV39.1 dB15150
2BloqueadoQAM256562000000 Hz1.5 dBmV38.9 dB17280
3BloqueadoQAM256570000000 Hz1.3 dBmV38.7 dB20780
4BloqueadoQAM256578000000 Hz2.0 dBmV38.8 dB22290
5BloqueadoQAM256586000000 Hz1.7 dBmV38.6 dB24140
6BloqueadoQAM256546000000 Hz1.9 dBmV39.2 dB21890
7BloqueadoQAM256538000000 Hz2.4 dBmV38.6 dB23050
8BloqueadoQAM256530000000 Hz2.2 dBmV39.2 dB16670
9BloqueadoQAM256522000000 Hz2.7 dBmV39.5 dB19190
10BloqueadoQAM256514000000 Hz2.9 dBmV39.5 dB11640
11BloqueadoQAM256506000000 Hz2.7 dBmV38.8 dB13520
12BloqueadoQAM256498000000 Hz3.1 dBmV39.7 dB10280
13BloqueadoQAM256490000000 Hz2.8 dBmV39.6 dB9980
14BloqueadoQAM256482000000 Hz2.8 dBmV39.6 dB9320
15BloqueadoQAM256474000000 Hz3.0 dBmV39.8 dB14020
16BloqueadoQAM256466000000 Hz2.7 dBmV39.7 dB18220
Corregibles totalesNo corregibles totales
267420
Canales vinculados de subida
ChannelEstado de bloqueoTipo de canal USChannel IDSymbol RateFrecuenciaEnergía
1ATDMA5120 Ksym/sec49000000 Hz37.2 dBmV
2ATDMA5120 Ksym/sec42600000 Hz36.4 dBmV
3ATDMA5120 Ksym/sec55400000 Hz38.1 dBmV
4Desconocido0 Ksym/sec0 Hz0.0 dBmV

Hora actual del sistema: Tue Sep 12 19:38:35 2017

BocaDePez
BocaDePez

Los valores están bien, pero te ha faltado quizás lo más importante: poner el log del router. Ahí aparecen los cortes de la señal si es que los cortes son por problemas en la red de Ono.

🗨️ 6
BocaDePez
BocaDePez
El tiempoPrioridadDescripción
Wed Sep 13 01:01:11 2017Crítico (3)Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MACxxxxxxxxxx
Tue Sep 12 21:30:41 2017Crítico (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=xxxxxxxxxx
Tue Sep 12 21:30:20 2017Crítico (3)Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=xxxxxxxxxx
Tue Sep 12 20:58:07 2017Crítico (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MACxxxxxxxxxx
Tue Sep 12 20:57:50 2017Crítico (3)Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=xxxxxxxxxx
Tue Sep 12 20:57:45 2017Crítico (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=xxxxxxxxxx
Tue Sep 12 20:57:17 2017Crítico (3)Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=xxxxxxxxxx
Tue Sep 12 20:55:59 2017Crítico (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=xxxxxxxxxx
Tue Sep 12 20:55:40 2017Crítico (3)Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=xxxxxxxxxx
Tue Sep 12 20:23:18 2017Crítico (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=xxxxxxxxxx
Tue Sep 12 20:23:10 2017Crítico (3)Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=xxxxxxxxxx
Tue Sep 12 20:19:47 2017Crítico (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=xxxxxxxxxx
Tue Sep 12 20:19:22 2017Crítico (3)Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=xxxxxxxxxx
Tue Sep 12 19:32:48 2017Crítico (3)Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=xxxxxxxxxx
Tue Sep 12 19:32:48 2017Crítico (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=xxxxxxxxxx
Tue Sep 12 08:36:10 2017Crítico (3)No Ranging Response received - T3 time-out
Tue Sep 12 08:36:01 2017Advertencia (5)Missing BP Configuration Setting TLV Type: 17.9;CM-MAC=90:5c:44:5c:7f:48;CMTS-MAC=xxxxxxxxxx
Tue Sep 12 08:36:01 2017Advertencia (5)Missing BP Configuration Setting TLV Type: 17.8;CM-MAC=90:5c:44:5c:7f:48;CMTS-MAC=xxxxxxxxxx
Tue Sep 12 08:36:01 2017Advertencia (5)ToD request sent - No Response received;CM-MAC=90:5c:44:5c:7f:48;CMTS-MAC=xxxxxxxxxx
Tue Sep 12 08:36:00 2017Advertencia (5)DHCP WARNING - Non-critical field invalid in response ;CM-MAC=90:5c:44:5c:7f:48;CMTS-MAC=xxxxxxxxxx
Tue Sep 12 08:35:57 2017Aviso (6)Honoring MDD; IP provisioning mode = IPv4
Tue Sep 12 08:35:15 2017Crítico (3)SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=xxxxxxxxxx
Tue Sep 12 08:34:56 2017Crítico (3)SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=xxxxxxxxxx
Tue Sep 12 08:34:38 2017Crítico (3)SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=xxxxxxxxxx
Tue Sep 12 08:34:37 2017Crítico (3)SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=xxxxxxxxxx
Tue Sep 12 08:34:37 2017Crítico (3)SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=xxxxxxxxxx
Tue Sep 12 08:34:37 2017Crítico (3)SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=xxxxxxxxxx
Tue Sep 12 08:34:35 2017Crítico (3)SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=xxxxxxxxxx
Tue Sep 12 08:34:35 2017Crítico (3)SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=xxxxxxxxxx
Tue Sep 12 08:34:28 2017Crítico (3)SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=xxxxxxxxxx
Tue Sep 12 08:34:28 2017Crítico (3)SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=xxxxxxxxxx
Tue Sep 12 08:34:25 2017Crítico (3)SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=xxxxxxxxxx
🗨️ 5
BocaDePez
BocaDePez

parece que han dado con la solución y de momento no he tenido problemas durante el día de hoy, un 10 al técnico que ha corregido el problema, ahora tengo una cuarta portadora cuando antes me ponía desconocido en subida

🗨️ 4
BocaDePez
BocaDePez

Sigo con el problema he vuelto abrir averia

🗨️ 3
xMiguelin
🗨️ 2
BocaDePez
BocaDePez
🗨️ 1
BocaDePez
BocaDePez