me respondieron! :D
Thank you for taking the time to write to TELUS via e-mail. We attempt to respond to questions as quickly as possible and I do regret the delay in replying to your e-mail today.
Unfortunately, we are not able to provide any e-mail support in Spanish (service is only available in English and French).
For our Prepaid data features, please visit the link below.
If you use our Prepaid rates, you will be able to use data for one month only and then stop using our service without any penalty. Our Prepaid rates will also let you buy more data if you run out or need more data than you expected while you are in Toronto.
In order to use your phone on your network, you will need to check if it uses our network technology. You can visit the link below to check.
If you can use your phone, you will need to buy a TELUS SIM card ($10.00) at one of our stores. They should also be able to help you with setting up a Prepaid account (although you can also call our Client Care Team once you are in Canada at the phone numbers listed below). The link below can help you find a store.
For further information or assistance, please reply to this message, including your original e-mail and our response. If you prefer, you may also call our Client Care Team toll free Monday to Friday from 8:00 AM to 10:00 PM, and Saturday and Sunday from 9:00 AM to 8:00 PM at 1-866-558-2273.
Thank you for your time and have a great trip.