Buenas, llevo hace mas o menos un mes con cortes en mi conexión a internet. No sé que hacer, ya han venido dos técnicos, el primero me cambió de cablemodem (ahora tengo un Arris) y el segundo cambió algo de la caja donde se dividie el cable coaxial para la tv y el modem.
Soy de Castilla y León, contratados 6 MB. Descarto que sea de mi ordenador (virus, etc) ya que me pasa tanto en Windows como en Linux.
Lo que me marca el log:
*RF PARAMETERS:
Downstream:
Freq/Power: 610.000 MHZ 5 dBmV
Signal to Noise: 39dB
Modulation: QAM256
Upstream:
Freq/POwer: 29.200 MHZ 34dBmV
Channel Type: DOCSIS 1.X(TDMA)
Symbol Rate: 2560 kSym/sec
Modulation: QAM16
*Interface Parameters
Interface Name | Provisioned | State | Speed | MAC address |
LAN | Enabled | UP | 100 (Full) | |
CABLE | Enabled | UP | ---- | |
MTA | passWithWarnings | UP | ---- |
Y el log me sale esto:
DOCSIS(CM) Events |
Date Time | Event ID | Event Level | Description |
6/18/2011 10:54 | 13000300 | 5 | DHCP WARNING - Non-critical field invalid in response |
6/18/2011 10:55 | 1040200 | 3 | TLV-11 - Illegal Set operation failed |
6/18/2011 10:55 | 8 | 4 | Touchstone SW Upgrade Failed Before Download Attempt: Provisioned upgrade, no match in arrisCmDevSwTable |
6/18/2011 10:57 | 20000400 | 3 | Received Response to Broadcast Maintenance Request, but no Unicast Maintenance opportunities received - T4 timeout |
6/18/2011 10:57 | 17000100 | 3 | SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing |
6/18/2011 10:57 | 13000300 | 5 | DHCP WARNING - Non-critical field invalid in response |
6/18/2011 10:57 | 1040200 | 3 | TLV-11 - Illegal Set operation failed |
6/18/2011 10:57 | 8 | 4 | Touchstone SW Upgrade Failed Before Download Attempt: Provisioned upgrade, no match in arrisCmDevSwTable |
6/18/2011 11:39 | 13000300 | 5 | DHCP WARNING - Non-critical field invalid in response |
6/18/2011 11:39 | 1040200 | 3 | TLV-11 - Illegal Set operation failed |
6/18/2011 11:39 | 8 | 4 | Touchstone SW Upgrade Failed Before Download Attempt: Provisioned upgrade, no match in arrisCmDevSwTable |
6/18/2011 12:03 | 13000300 | 5 | DHCP WARNING - Non-critical field invalid in response |
6/18/2011 12:03 | 1040200 | 3 | TLV-11 - Illegal Set operation failed |
6/18/2011 12:03 | 8 | 4 | Touchstone SW Upgrade Failed Before Download Attempt: Provisioned upgrade, no match in arrisCmDevSwTable |
6/18/2011 17:23 | 13000300 | 5 | DHCP WARNING - Non-critical field invalid in response |
6/18/2011 17:23 | 1040200 | 3 | TLV-11 - Illegal Set operation failed |
6/18/2011 17:23 | 8 | 4 | Touchstone SW Upgrade Failed Before Download Attempt: Provisioned upgrade, no match in arrisCmDevSwTable |
6/18/2011 18:55 | 13000300 | 5 | DHCP WARNING - Non-critical field invalid in response |
6/18/2011 18:55 | 1040200 | 3 | TLV-11 - Illegal Set operation failed |
6/18/2011 18:55 | 8 | 4 | Touchstone SW Upgrade Failed Before Download Attempt: Provisioned upgrade, no match in arrisCmDevSwTable |
Me he fijado que justo en esas horas son cuando se producen los cortes (duran muy poco, menos de 1 minuto) fastidiando mi conexión y también el teléfono. Durante los cortes las luces del modem se apagan y vuelven a encenderse todas (como si se estuviera reiniciando). Además el nivel del UPSTREAM pasa de los típicos 30 y pico a 58 o 59dbmv
Estoy pensando en la solución del atenuador y llamar a ONO para que me lo pongan, pero ¿Creeis que así se solucionará mi problema?
Saludos